IZZAZU SALON POLICIES

Booking Appointments

We require a credit/debit card to be on file for all clients. You still may pay for your services with a check or cash. We will only charge the card on file if you fail to show up for your appointment without notice or request that card be used for payment. When booking online for the first time, your are required to pay for %50 percent of the service, however this is a one time transaction. Any future bookings can be made without putting down a deposit.

CANCELLATION POLICY

We have a cancellation policy of 50% of scheduled service price if appointments are cancelled within 24 hours of the appointment time without proper notice. A No Call No Show will be charged 100% of your scheduled service. To cancel Downtown please call 412-325-1600 and 724-933-0100 for our North location. You may also email us at info@izzazu.com

TARDINESS

If you are more than 15 minutes late for your appointment, we cannot guarantee service.

CREDIT CARD SURCHARGE

There will be a 3% convenience fee added to all credit and debit card transactions. This rate adjustment is due to the rising rate increases from card processors. There is no cost for cash or check transactions.

GRATUITY

We accept gratuity in cash or check only. Our front desk does not offer cash back on credit or debit card transactions. Please feel free to use our on-site ATM where we would be welcome to break any larger bills!

PARKING

DOWNTOWN

There is no street parking on 5th Ave. The closest parking garages are available on Oliver Ave. The best garage to use is the Oliver Garage as it goes underneath our building. WE DO NOT VALIDATE PARKING

NORTH

Free parking is available in the Fairmont Square parking lot.

GROUPON

Please note that our groupons offers are for new clients only.

STUDENT DISCOUNT PRICING

10% off accepted by select stylist. Must provide valid student ID. Not valid with Master Stylists or Principal Stylists.

STRAIGHTENING DEPOSIT REFUNDS

We require a deposit to be paid in order to schedule any straightening service (Brazilian Blowout, Keratin, Yuko.)

DEPOSIT IS REFUNDABLE IF...

You reschedule your appointment

DEPOSIT IS NOT REFUNDABLE IF...

You no call no show your appointment