Izzazu Salon Policies

Credit Card Surcharge:

There will be a 3% convenience fee added to all credit and debit card transactions. This rate adjustment is due to the rising rate increases from credit card processors. There is no cost for cash or check transactions.

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Tardiness:

If you are more than 15 minutes late for your appointment, we will try to accommodate you any way we can. We cannot allow your service time to cut into that of a punctual client.

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Gratuity:

We accept gratuity in cash or check only. Our front desk does not offer cash back on credit or debit card transactions. Please feel free to use our on-site ATM where we would be welcome to break any larger bills!

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Parking:

DOWNTOWN: Paid parking is available in the Oliver Garage. If the sign reads "full," speak to the valet tenant and inform them that you are visiting Izzazu Salon.

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NORTH: Free parking is available in the Fairmont Square parking lot. 

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Groupon:

Please note that our groupon.com offers are for new clients only.

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Your Groupon voucher will be forfeited if your appointment is cancelled or you no-show twice. 

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Student Discount Pricing:

10% off accepted by select stylist. Must provide valid student ID.

Not valid with Master Stylists or Principal Stylists. 

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Straightening Deposit Refunds:

We require a deposit to be paid in order to schedule any straightening service (Brazilian Blowout, Keratin, Yuko.)

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            Deposit is refundable if...

            You reschedule your appointment more than 24 hours before the scheduled appointment.

            You cancel your appointment more than 1 week before the scheduled appointment.

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            Deposit is NOT refundable if...

            You reschedule your appointment less than 24 hours before the scheduled appointment.

            You cancel your appointment less than 1 week before the scheduled appointment.

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